Zanussi / Dishwasher / BR3
Water remains after the programme
Tell us whether the programme finished, stopped with a warning or continued making a sound. Describe water above the normal filter area without reaching into unfamiliar parts. Leave an integrated appliance in place and do not tip it to silence a warning. Include whether the kitchen sink is also draining poorly.
Compare this observation: a continuous pump sound continues
Stop use if pumping continues unusually when no normal programme is progressing. Note when the sound begins and any display message. Do not tilt the appliance or defeat a protective system to make it quiet. Persistent pumping can be a response to another condition, so the motor sound alone is not a diagnosis.
The equipment shares its position.
Tell us about stacked equipment, neighbouring cupboards or other fittings that limit access. A visible connection is not an invitation to loosen it.
For the Beckenham address
BR3 is the starting point for Beckenham. Include the full postcode and whether access involves a flat entrance, stairs or fitted cabinetry. Do not move the appliance to prepare a photograph.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “water remains after the programme” establish the failed part?
No. Describe that observation separately from “a continuous pump sound continues”. Explain whether they began together or at different times, and include the fitting detail: the equipment shares its position. The inspection can then consider the symptoms and safe access together.