The address is part of the repair brief.
Use the complete BR5 postcode for a Petts Wood enquiry. Keep the fault code separate from the model number; the two details identify different things.
The motor hums but waste does not clear
Stop using the toilet and every fixture feeding the unit when a hum is heard without clearance. Do not repeatedly activate it, remove the cover or introduce tools. Keep clear of wet electrics. Give the model, connected fixtures and whether waste remains high so the existing installation can be assessed.
Which equipment needs attention?
What happens after the enquiry?
We check the exact model and proposed work, discuss the applicable visit charge and agree a Monday–Thursday appointment. Required parts follow inspection; a warning code is not a parts order.
