White Knight / Tumble dryer / BR6
The cabinet becomes unusually hot
Stop the dryer when the cabinet becomes unusually hot or smells scorched. Keep the account to what was already observed; do not run another cycle to compare temperatures. Mention surrounding storage or a recent move. Never bypass temperature protection, open the housing or rely on repeated cooling and resetting.
Compare this observation: a water-container warning persists
Explain whether the appliance collects water in a container or uses a connected drain. Note when the warning reappears and whether drying begins first. Keep hoses attached and leave internal water-handling parts alone. A container warning is an observation; it does not always establish that the container is simply full.
Entry or stairs affect the visit.
Add the floor level, entrance arrangements and route to the equipment. Those details help plan access without assuming a particular property layout.
For the Orpington address
For Orpington, include the full BR6 postcode before asking about an appointment. Model suitability, charge and available work are confirmed with the team.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “the cabinet becomes unusually hot” establish the failed part?
No. Describe that observation separately from “a water-container warning persists”. Explain whether they began together or at different times, and include the fitting detail: entry or stairs affect the visit. The inspection can then consider the symptoms and safe access together.