White Knight / Tumble dryer / BR1 / BR2
Drying takes several cycles
Describe the load, programme and condition of the laundry when it came from the washer. Mention whether the longer drying time is new or gradual. User-cleanable filters should be maintained only as the manual explains. Leave enclosed parts alone; prolonged drying does not identify a heating component by itself.
Compare this observation: the control panel has no lights
Tell us whether the panel is entirely dark or responds briefly when selected. Mention any earlier intermittent operation, burning smell or supply protection event. Do not open the controls or repeatedly reset a circuit. Leave the appliance unused if electrical damage is suspected and arrange an appropriate professional assessment.
Entry or stairs affect the visit.
Add the floor level, entrance arrangements and route to the equipment. Those details help plan access without assuming a particular property layout.
For the Bickley address
Bickley addresses can use BR1 or BR2. Keep the complete postcode with the house or flat identifier rather than choosing a district from the town name.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “drying takes several cycles” establish the failed part?
No. Describe that observation separately from “the control panel has no lights”. Explain whether they began together or at different times, and include the fitting detail: entry or stairs affect the visit. The inspection can then consider the symptoms and safe access together.