Smeg / Tumble dryer / BR6
The cabinet becomes unusually hot
Stop the dryer when the cabinet becomes unusually hot or smells scorched. Keep the account to what was already observed; do not run another cycle to compare temperatures. Mention surrounding storage or a recent move. Never bypass temperature protection, open the housing or rely on repeated cooling and resetting.
Compare this observation: drying takes several cycles
Describe the load, programme and condition of the laundry when it came from the washer. Mention whether the longer drying time is new or gradual. User-cleanable filters should be maintained only as the manual explains. Leave enclosed parts alone; prolonged drying does not identify a heating component by itself.
Entry or stairs affect the visit.
Add the floor level, entrance arrangements and route to the equipment. Those details help plan access without assuming a particular property layout.
For the Orpington address
For Orpington, include the full BR6 postcode before asking about an appointment. Model suitability, charge and available work are confirmed with the team.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “the cabinet becomes unusually hot” establish the failed part?
No. Describe that observation separately from “drying takes several cycles”. Explain whether they began together or at different times, and include the fitting detail: entry or stairs affect the visit. The inspection can then consider the symptoms and safe access together.