Smeg / Electric hob / BR5
The supply protection operates
Leave the hob out of use after electrical protection operates. Explain whether the event followed switching on, a change of setting or normal cooking. Do not repeatedly reset the circuit or bypass a protective device. The timing and equipment details help prepare a professional assessment without risking another trial.
Compare this observation: a control knob is loose
Describe whether the outer knob is loose, the shaft feels unusual or the selected setting no longer changes. Stop using a control that cannot operate reliably. Do not grip an exposed shaft with tools or force a damaged fitting. The model determines the correct control arrangement and any suitable repair.
The symptom followed other work.
State what changed and when the problem began, without assigning a cause from timing alone. Include any moved cabinet, connection or supply arrangement.
For the Petts Wood address
Use the complete BR5 postcode for a Petts Wood enquiry. Keep the fault code separate from the model number; the two details identify different things.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “the supply protection operates” establish the failed part?
No. Describe that observation separately from “a control knob is loose”. Explain whether they began together or at different times, and include the fitting detail: the symptom followed other work. The inspection can then consider the symptoms and safe access together.