Siemens / Washer dryer / BR1
Drying never starts after washing
Record the last stage that completed successfully before drying was expected. Mention water still visible, an unfinished spin or a warning on the display. Do not force a transition by repeated restarts. A drying phase that never begins may depend on an earlier interruption, so the sequence matters more than a suspected part.
Compare this observation: the wash phase leaves water
Describe whether the machine attempted to empty and whether it reached the spin. Water left during washing can affect the later drying stage too. Keep a water-filled door closed and leave drain connections attached. Record any warning and unusual sound so the enquiry describes the whole interrupted cycle rather than only damp laundry.
Entry or stairs affect the visit.
Add the floor level, entrance arrangements and route to the equipment. Those details help plan access without assuming a particular property layout.
For the Bromley address
For a Bromley address, include the full BR1 postcode and entry arrangements. The district alone does not identify the property or confirm the visit.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “drying never starts after washing” establish the failed part?
No. Describe that observation separately from “the wash phase leaves water”. Explain whether they began together or at different times, and include the fitting detail: entry or stairs affect the visit. The inspection can then consider the symptoms and safe access together.