Rosieres / Paul Bocuse / Electric oven / BR1 / BR2
One cavity works and the other fails
For a double oven, explain which cavity works and which does not. Record the functions tried during ordinary use and any message already seen. Leave electrical checks to the engineer rather than testing internal connections. Separate cavity details make the enquiry more precise than reporting the entire cooker as dead.
Compare this observation: the door will not close properly
Stop using the oven if a damaged door, loose glass or hinge makes closing unsafe. Describe a visible gap, sagging position or handle problem separately. Do not remove a heavy door or release spring-loaded fittings. Provide the model and an external photograph so the correct door arrangement can be considered.
The equipment shares its position.
Tell us about stacked equipment, neighbouring cupboards or other fittings that limit access. A visible connection is not an invitation to loosen it.
For the Bickley address
Bickley addresses can use BR1 or BR2. Keep the complete postcode with the house or flat identifier rather than choosing a district from the town name.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “one cavity works and the other fails” establish the failed part?
No. Describe that observation separately from “the door will not close properly”. Explain whether they began together or at different times, and include the fitting detail: the equipment shares its position. The inspection can then consider the symptoms and safe access together.