Mercury / Electric hob / BR2
A warning appears when cooking starts
Write the warning exactly and describe when it appears relative to switching on or placing cookware. Say whether it affects one zone or the whole hob. Avoid treating similar codes on different models as the same failure. Keep internal checks for an assessment and include the complete product identification.
Compare this observation: the supply protection operates
Leave the hob out of use after electrical protection operates. Explain whether the event followed switching on, a change of setting or normal cooking. Do not repeatedly reset the circuit or bypass a protective device. The timing and equipment details help prepare a professional assessment without risking another trial.
The equipment shares its position.
Tell us about stacked equipment, neighbouring cupboards or other fittings that limit access. A visible connection is not an invitation to loosen it.
For the Keston address
Keep the Keston address, complete BR2 postcode and equipment details in one enquiry. A pump fault and an ordinary kitchen-appliance fault need different preparation.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “a warning appears when cooking starts” establish the failed part?
No. Describe that observation separately from “the supply protection operates”. Explain whether they began together or at different times, and include the fitting detail: the equipment shares its position. The inspection can then consider the symptoms and safe access together.