LG / Washer dryer / BR8
A leak happens only on drying
Stop use when a leak occurs during drying, even if washing appears normal. Describe where water first appears and how far the drying programme has progressed. Avoid moving the machine or disconnecting pipework. Combined appliances manage water and moisture in model-specific ways, so the timing helps prepare an appropriate inspection.
Compare this observation: the door stays locked after drying
Explain whether the display shows completion, cooling or an error after drying. Give the time already allowed for the normal release described in the manual. Do not prise the handle or attempt an emergency release without the correct instructions. Tell us about visible water and any unusual heat when requesting advice.
Working room is restricted.
Mention the space around the equipment and anything blocking normal access. Do not drag a machine out, loosen a mounting or disconnect pipework to show the fault.
For the Swanley address
Swanley enquiries need the complete BR8 address and the actual appliance or specialist unit. The online request starts a conversation; it does not reserve a visit by itself.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “a leak happens only on drying” establish the failed part?
No. Describe that observation separately from “the door stays locked after drying”. Explain whether they began together or at different times, and include the fitting detail: working room is restricted. The inspection can then consider the symptoms and safe access together.