LG / Electric oven / BR3
The fan runs but the oven stays cold
Give the cooking function, selected temperature and affected cavity. Describe the fan, light and display separately because one working feature does not confirm that heating is available. Do not access the back or heating connections. The exact model and a clear account of normal settings help prepare the enquiry.
Compare this observation: one cavity works and the other fails
For a double oven, explain which cavity works and which does not. Record the functions tried during ordinary use and any message already seen. Leave electrical checks to the engineer rather than testing internal connections. Separate cavity details make the enquiry more precise than reporting the entire cooker as dead.
The equipment shares its position.
Tell us about stacked equipment, neighbouring cupboards or other fittings that limit access. A visible connection is not an invitation to loosen it.
For the Beckenham address
BR3 is the starting point for Beckenham. Include the full postcode and whether access involves a flat entrance, stairs or fitted cabinetry. Do not move the appliance to prepare a photograph.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “the fan runs but the oven stays cold” establish the failed part?
No. Describe that observation separately from “one cavity works and the other fails”. Explain whether they began together or at different times, and include the fitting detail: the equipment shares its position. The inspection can then consider the symptoms and safe access together.