Lamona / Fridge / freezer / BR1
Ice builds up around an edge
Describe the first location of the ice and whether it is concentrated around a door or spread through the compartment. Mention any visible closing problem. Do not use sharp tools or direct heat to remove it. The pattern and full model help prepare an enquiry for suitable conventional equipment.
Compare this observation: the display warns despite apparently cold food
Copy the warning and any displayed temperature instead of judging only by the feel of the food. Identify the affected compartment and when the indication began. Avoid repeatedly clearing alerts without noting them. The precise model is needed for a suitable conventional refrigeration enquiry, with sealed-system work excluded.
Entry or stairs affect the visit.
Add the floor level, entrance arrangements and route to the equipment. Those details help plan access without assuming a particular property layout.
For the Bromley address
For a Bromley address, include the full BR1 postcode and entry arrangements. The district alone does not identify the property or confirm the visit.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “ice builds up around an edge” establish the failed part?
No. Describe that observation separately from “the display warns despite apparently cold food”. Explain whether they began together or at different times, and include the fitting detail: entry or stairs affect the visit. The inspection can then consider the symptoms and safe access together.