Kenwood / Tumble dryer / BR2
The dryer stops before clothes are dry
Give the selected automatic or timed setting and describe the laundry when the cycle ends. Tell us whether completion looks normal or a warning interrupts it. Different load conditions can affect an automatic programme, but a new stopping pattern needs assessment. Avoid repeatedly extending operation if overheating or unusual smells occur.
Compare this observation: the drum does not turn
Stop the dryer if the drum remains stationary while a sound or heat is present. Tell us whether the display lights and how the attempted start ends. Do not rotate it by hand to assist starting, bypass the door switch or continue repeated attempts. The model and starting behaviour guide the enquiry.
Working room is restricted.
Mention the space around the equipment and anything blocking normal access. Do not drag a machine out, loosen a mounting or disconnect pipework to show the fault.
For the Hayes address
Specify Hayes in Bromley, Kent, with the complete BR2 postcode. This avoids confusing the address with other places named Hayes.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “the dryer stops before clothes are dry” establish the failed part?
No. Describe that observation separately from “the drum does not turn”. Explain whether they began together or at different times, and include the fitting detail: working room is restricted. The inspection can then consider the symptoms and safe access together.