Hoover / Dishwasher / BR1 / BR2
The dishes stay cold and greasy
Describe the finished dishes, detergent residue and selected programme together. Say whether the wash ended normally or stopped early. Poor cleaning may accompany several different operating problems, so it does not identify a heater or circulation part by itself. Keep internal checks for the assessment and quote the full model.
Compare this observation: water remains after the programme
Tell us whether the programme finished, stopped with a warning or continued making a sound. Describe water above the normal filter area without reaching into unfamiliar parts. Leave an integrated appliance in place and do not tip it to silence a warning. Include whether the kitchen sink is also draining poorly.
Working room is restricted.
Mention the space around the equipment and anything blocking normal access. Do not drag a machine out, loosen a mounting or disconnect pipework to show the fault.
For the Bickley address
Bickley addresses can use BR1 or BR2. Keep the complete postcode with the house or flat identifier rather than choosing a district from the town name.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “the dishes stay cold and greasy” establish the failed part?
No. Describe that observation separately from “water remains after the programme”. Explain whether they began together or at different times, and include the fitting detail: working room is restricted. The inspection can then consider the symptoms and safe access together.