Haier / Washing machine / BR5
The display is dark
Leave the machine switched off if a blank display follows sparks, a hot smell or electrical protection operating. Do not open controls or repeatedly restore a tripping supply. Tell us whether the panel is entirely dark or gives a brief response, and whether the loss of operation was sudden or intermittent.
Compare this observation: a warning returns after a restart
Write down the warning exactly before doing anything else, including its letters and numbers. Tell us whether it appears immediately or after a particular stage, and mention any earlier reset already attempted. Avoid further repeated restarts. The complete model and the behaviour around the warning are needed before discussing a repair.
Working room is restricted.
Mention the space around the equipment and anything blocking normal access. Do not drag a machine out, loosen a mounting or disconnect pipework to show the fault.
For the Petts Wood address
Use the complete BR5 postcode for a Petts Wood enquiry. Keep the fault code separate from the model number; the two details identify different things.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “the display is dark” establish the failed part?
No. Describe that observation separately from “a warning returns after a restart”. Explain whether they began together or at different times, and include the fitting detail: working room is restricted. The inspection can then consider the symptoms and safe access together.