Electrolux / Washing machine / BR1
The programme stops at filling
Describe the first minute of the attempted programme: lights, sounds and any water entering. Mention whether the appliance was recently moved or a nearby water connection changed. Keep checks external and leave hoses attached. These observations help separate an interrupted start from a filling complaint without assuming a particular component has failed.
Compare this observation: water stays in the drum
Tell us how far the programme reached before the water remained, and whether the usual emptying sound occurred. Include any message shown on the display. Leave the door shut if water is inside, and do not release a filter or hose to investigate. The drainage route needs assessment before a part can be identified.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Bromley address
For a Bromley address, include the full BR1 postcode and entry arrangements. The district alone does not identify the property or confirm the visit.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “the programme stops at filling” establish the failed part?
No. Describe that observation separately from “water stays in the drum”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.