Electrolux / Tumble dryer / BR4
An error appears only after running
Copy the displayed warning and record the approximate stage at which it appears. Include whether the clothes are still cold, warm and wet or nearly dry. There is no need to run the machine again solely to collect a code. The full model and existing observations help determine the next assessment.
Compare this observation: the control panel has no lights
Tell us whether the panel is entirely dark or responds briefly when selected. Mention any earlier intermittent operation, burning smell or supply protection event. Do not open the controls or repeatedly reset a circuit. Leave the appliance unused if electrical damage is suspected and arrange an appropriate professional assessment.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the West Wickham address
Give the full BR4 postcode and days when someone can provide access. We offer Monday–Thursday appointments, with the actual slot confirmed by the team.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “an error appears only after running” establish the failed part?
No. Describe that observation separately from “the control panel has no lights”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.