Dyson / Dyson vacuum / BR2
A charging indication changes
Copy the Dyson charging message or light sequence and say whether the cleaner responds away from the charger. Include the model and charger identity. Keep battery and charging housings closed, and do not substitute an unrelated supply. The indication is a starting observation rather than confirmation of a failed battery.
Compare this observation: the cleaner stops when moved
Stop using the Dyson if ordinary movement makes it cut out. Describe whether this follows handle movement, head position or cable movement without repeatedly recreating it. Do not hold the equipment in a position that keeps it running. An intermittent electrical complaint needs an assessment, not an operating workaround.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Keston address
Keep the Keston address, complete BR2 postcode and equipment details in one enquiry. A pump fault and an ordinary kitchen-appliance fault need different preparation.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “a charging indication changes” establish the failed part?
No. Describe that observation separately from “the cleaner stops when moved”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.