Caple / Dishwasher / BR3
Water remains after the programme
Tell us whether the programme finished, stopped with a warning or continued making a sound. Describe water above the normal filter area without reaching into unfamiliar parts. Leave an integrated appliance in place and do not tip it to silence a warning. Include whether the kitchen sink is also draining poorly.
Compare this observation: the cycle ends much too soon
Tell us how long the selected programme ran and whether the display showed completion, cancellation or an error. Record whether water entered and whether a washing sound occurred. Do not assume a short cycle is a timer failure. The sequence of operations is useful evidence for the later model-specific assessment.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Beckenham address
BR3 is the starting point for Beckenham. Include the full postcode and whether access involves a flat entrance, stairs or fitted cabinetry. Do not move the appliance to prepare a photograph.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “water remains after the programme” establish the failed part?
No. Describe that observation separately from “the cycle ends much too soon”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.