Bush / Washing machine / BR5
The display is dark
Leave the machine switched off if a blank display follows sparks, a hot smell or electrical protection operating. Do not open controls or repeatedly restore a tripping supply. Tell us whether the panel is entirely dark or gives a brief response, and whether the loss of operation was sudden or intermittent.
Compare this observation: a knock develops as the speed rises
Stop using the machine if it knocks heavily or moves as the spin builds. Describe when the sound begins and whether it repeats with drum movement. Do not steady a moving cabinet by hand or reach behind it. Include the model and any recent move so the arrangement can be assessed safely.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Petts Wood address
Use the complete BR5 postcode for a Petts Wood enquiry. Keep the fault code separate from the model number; the two details identify different things.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “the display is dark” establish the failed part?
No. Describe that observation separately from “a knock develops as the speed rises”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.