Bush / Tumble dryer / BR1
The drum does not turn
Stop the dryer if the drum remains stationary while a sound or heat is present. Tell us whether the display lights and how the attempted start ends. Do not rotate it by hand to assist starting, bypass the door switch or continue repeated attempts. The model and starting behaviour guide the enquiry.
Compare this observation: the control panel has no lights
Tell us whether the panel is entirely dark or responds briefly when selected. Mention any earlier intermittent operation, burning smell or supply protection event. Do not open the controls or repeatedly reset a circuit. Leave the appliance unused if electrical damage is suspected and arrange an appropriate professional assessment.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Bromley address
For a Bromley address, include the full BR1 postcode and entry arrangements. The district alone does not identify the property or confirm the visit.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “the drum does not turn” establish the failed part?
No. Describe that observation separately from “the control panel has no lights”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.