Bush / Tumble dryer / BR1 / BR2
Drying takes several cycles
Describe the load, programme and condition of the laundry when it came from the washer. Mention whether the longer drying time is new or gradual. User-cleanable filters should be maintained only as the manual explains. Leave enclosed parts alone; prolonged drying does not identify a heating component by itself.
Compare this observation: the door will not stay closed
Describe whether the door will not latch, drops out of alignment or closes but produces a warning. Stop use if it cannot close normally. Do not tape it shut or bypass the safety switch. Give the model and an external view of the hinge and catch area for the enquiry.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Bickley address
Bickley addresses can use BR1 or BR2. Keep the complete postcode with the house or flat identifier rather than choosing a district from the town name.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “drying takes several cycles” establish the failed part?
No. Describe that observation separately from “the door will not stay closed”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.