Bush / Fridge / freezer / BR2
A door does not close evenly
Tell us whether a furniture panel is attached and describe any visible gap or change in alignment. Do not tilt the cabinet or adjust a heavy door as a temporary fix. Include the model and an external photograph. A closing complaint may affect temperature, but its exact cause needs assessment.
Compare this observation: the fridge is warm but the freezer seems normal
Describe each compartment separately and include an existing temperature reading if available. Keep doors closed as much as practical and protect food that may no longer be stored safely. This enquiry is for accepted conventional refrigeration; American side-by-side units, compressor replacement and sealed refrigerant-system work are outside our service.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Hayes address
Specify Hayes in Bromley, Kent, with the complete BR2 postcode. This avoids confusing the address with other places named Hayes.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “a door does not close evenly” establish the failed part?
No. Describe that observation separately from “the fridge is warm but the freezer seems normal”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.