Beko / Electric hob / BR5
The supply protection operates
Leave the hob out of use after electrical protection operates. Explain whether the event followed switching on, a change of setting or normal cooking. Do not repeatedly reset the circuit or bypass a protective device. The timing and equipment details help prepare a professional assessment without risking another trial.
Compare this observation: one zone will not heat
Tell us the hob type and exact zone that no longer heats. Describe whether other zones and the display remain normal. A zone position is not sufficient to identify a component, especially across different technologies. Keep the glass and underside assembled, and supply the full model from a safely visible label.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Petts Wood address
Use the complete BR5 postcode for a Petts Wood enquiry. Keep the fault code separate from the model number; the two details identify different things.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “the supply protection operates” establish the failed part?
No. Describe that observation separately from “one zone will not heat”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.