Baumatic / Washer dryer / BR5
A drying warning appears
Copy the full warning and note whether it appears when drying is selected, after warming or near completion. Include whether the washing stage still works normally. A brief photograph of an already visible display can help. Do not select repeated drying runs just to reproduce the message; the exact model is essential.
Compare this observation: the drum turns unevenly
Identify the operation during which the drum movement changes: washing, fast spin or drying. Different stages can use different turning patterns. Describe a new noise or interruption separately from ordinary reversals. Keep hands clear of a moving drum and do not open the cabinet; the model and stage help make the report useful.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Petts Wood address
Use the complete BR5 postcode for a Petts Wood enquiry. Keep the fault code separate from the model number; the two details identify different things.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “a drying warning appears” establish the failed part?
No. Describe that observation separately from “the drum turns unevenly”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.