Baumatic / Washer dryer / BR3
Washing works but drying does not
Keep the washing result and drying result separate in your description. Say whether the drying phase begins, whether the clothes become warm and how the programme finishes. Include the selected combined cycle and approximate load. The drying arrangement belongs to the exact washer-dryer model; it should not be inferred from a separate dryer.
Compare this observation: drying never starts after washing
Record the last stage that completed successfully before drying was expected. Mention water still visible, an unfinished spin or a warning on the display. Do not force a transition by repeated restarts. A drying phase that never begins may depend on an earlier interruption, so the sequence matters more than a suspected part.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Beckenham address
BR3 is the starting point for Beckenham. Include the full postcode and whether access involves a flat entrance, stairs or fitted cabinetry. Do not move the appliance to prepare a photograph.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
We do not invent a model catalogue for this brand. Send the exact label details for an individual check.
A useful question for the enquiry
Does “washing works but drying does not” establish the failed part?
No. Describe that observation separately from “drying never starts after washing”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.