AEG / Fridge / freezer / BR6
The display warns despite apparently cold food
Copy the warning and any displayed temperature instead of judging only by the feel of the food. Identify the affected compartment and when the indication began. Avoid repeatedly clearing alerts without noting them. The precise model is needed for a suitable conventional refrigeration enquiry, with sealed-system work excluded.
Compare this observation: the unit has no visible power
Describe whether the light, display and ordinary operating sounds have all disappeared or only one feature has stopped. Mention a power interruption or supply work. Do not move a heavy appliance or open its electrics to investigate. Protect the contents and give the exact model before a visit is discussed.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Orpington address
For Orpington, include the full BR6 postcode before asking about an appointment. Model suitability, charge and available work are confirmed with the team.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “the display warns despite apparently cold food” establish the failed part?
No. Describe that observation separately from “the unit has no visible power”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.