AEG / Dishwasher / BR7
Water leaks around the door
Stop the dishwasher and keep clear of water near sockets or switches. Describe whether the leak begins during filling, washing or emptying, and whether foam is visible. Do not keep running it to locate the leak. An external photograph and the fitted or freestanding arrangement help prepare the visit.
Compare this observation: the door feels too heavy
Stop using a door that drops unexpectedly or feels unsafe to support. Tell us whether it has a furniture panel and whether the problem involves weight, alignment or catching the plinth. Leave springs and hinges assembled. A model photograph and a view of the closed front help identify the fitting arrangement.
The fitting is behind a furniture panel.
Describe the panel, plinth and visible surroundings. Leave the appliance fitted; photographs and an access description are enough to begin.
For the Chislehurst address
For Chislehurst, provide the complete BR7 postcode and describe the equipment location inside the property. Include any fitted furniture door or restricted access.
Read the identity, not just the badge.
Quote the complete model and serial or service number from a safely visible label. Similar product names can hide different components. If the label is concealed, leave the appliance in place and tell us the model is unknown.
A manufacturer reference checked on 2026-10-26. Model identity does not confirm parts, stock or repair acceptance.
A useful question for the enquiry
Does “water leaks around the door” establish the failed part?
No. Describe that observation separately from “the door feels too heavy”. Explain whether they began together or at different times, and include the fitting detail: the fitting is behind a furniture panel. The inspection can then consider the symptoms and safe access together.